Privacy

What we collect, and what we do with it.

Noremac AI collects only what you send us through the contact form or the chat on this site, uses it only to answer you, keeps it for twenty-four months, and does not run analytics, advertising trackers or any cookie beyond what the page needs to work.

Short, because we collect very little. This covers the noremacai.com website. Conversations with an agent deployed on a client's own site are covered by that client's privacy notice and by our agreement with them.

Last updated 20 September 2026.

What we collect

What you type, and nothing you did not.

The contact form

Your name, company, email address, and anything you choose to write in the message. Phone number only if you give one.

The chat on this site

What you type in the chat, and the contact details you give so somebody can reply.

If you book a call

Your name, email, and the time you chose, held in the calendar so the meeting happens.

Ordinary server logs

The technical records any web server keeps: request time, page, and IP address. Used for security and kept briefly.

What we do not do

No analytics, no trackers, no banner.

This site runs no analytics package, no advertising or social media trackers, and no cookies beyond what a page needs to function. That is the reason you were not asked to accept anything when you arrived.

We do not sell, rent or trade your information. We do not use it to build an advertising profile. And we do not use anything you send us to train an AI model.

Two things are loaded from outside this site, and we would rather name them than let "no third parties" stand as a half-truth. The typefaces come from Adobe Fonts, which counts page views for licensing purposes. The booking calendar and the chat are served by GoHighLevel. Neither sets an advertising cookie, and neither is used to profile you.

Why, and who else

To answer you, and that is all.

We use what you send to reply to your enquiry, to hold a meeting you booked, and to follow up on that conversation. We do not use it for anything else, and we do not add you to a list you did not ask to be on.

Two providers handle it on our behalf. GoHighLevel operates our CRM, the chat on this site and our booking calendar. Our hosting provider serves the pages and keeps the server logs. Both are bound to use the information only to provide those services.

Where data is processed outside Canada, that is stated in the agreement before you sign, along with the current list of providers.

How long, and your rights

Twenty-four months, and it is yours to ask about.

We keep what you send for twenty-four months, which covers a sales cycle and a follow-up, and then we delete it. You can ask us to delete it sooner and we will.

Under Canadian federal privacy law and Alberta's own legislation you may ask what we hold about you, ask us to correct it, and withdraw your consent to our using it. Email tim@noremacai.com and we will answer within thirty days. If you are not satisfied with how we handled it, you can complain to the Office of the Privacy Commissioner of Canada, or to the Office of the Information and Privacy Commissioner of Alberta.

If we change this page we will change the date at the top of it.

Questions

Do you use cookies or tracking?

No analytics, no advertising trackers and no cookies beyond what the page needs to function, which is why there is no consent banner. Two things do load from outside the site: the typefaces come from Adobe Fonts, which counts page views for licensing, and the booking calendar and chat are served by GoHighLevel.

How long do you keep what I send?

Twenty-four months, then it is deleted. You can ask us to delete it sooner at any point and we will.

Who else can see it?

Our CRM and chat provider, GoHighLevel, and our hosting provider. Nobody buys it, and it is never used for advertising.

How do I ask for my information, or ask you to delete it?

Email tim@noremacai.com. We will answer within thirty days, which is the period Canadian privacy law allows.